Job openings for customer service associate in mohali

Urgent Hiring for Leading BPO Company

Position : Customer Care Executive

No.of Vacancy : 60,

Job Location : Mohali

Salary : 13k to 15 k

Experience : Fresher

Key Skills :
Outstanding verbal, written and listening skills (Hindi/English)
Understands details of several functions to provide quality service
Basics of excel, MS Word and Power Point
Carefully write/type messages to ensure professional tone
Assist customers via email or chat

JOB DESCRIPTION:
Handle queries and complaints of customers related to Uber services
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals who that understand the importance of great customer
service
Responsible to deliver high quality and productivity results that meet the identified targets
Ability handle tough situation with customer
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers
Correctly follow and implement different quality standards/definition documents

DESIRED CANDIDATE PROFILE:
Education qualifications – H. SC/Any Graduate
Excellent articulation skills
Good knowledge of computer (typing speed 25 words per minute, accuracy At least 85%)
Excellent interpersonal skills
Should not be below 18 years of age
Open to work in rotational shifts, according to business needs
Excellent comprehension skills

About Company